Live Job Updates

Check the status of any repair ticket in seconds.

Share this page with customers so they can follow every milestone—from drop-off to pick-up—without contacting support.

Log in to auto-fill your location and unlock private dashboards.
Service Tracking Login

Track a repair order

Enter the invoice or tracking number printed on the customer receipt.

Secure & customer friendly
You can find the tracking ID in SMS alerts or printed invoices.
Pending

Order received and queued.

Process

Device assigned to a technician.

Repaired

Ready for pick-up or delivery.

Claimed

Customer collected the device.

Frequently asked questions

Your tracking ID is printed on the receipt and also sent in the confirmation SMS/email. It usually looks like 1752992704.
Statuses change in real-time as technicians progress through diagnostics, repair, and quality checks.
Yes, you’ll get SMS/email updates, and you can always revisit this page to view live progress.
Double-check the number. If it still fails, contact the shop with your name and phone number so they can resend the correct code.